Telephony Specialist

Telephony Specialist

Job Reference Number: 3113    

Our client in Dublin has a fantastic position available for a Telephony Specialist to join their team. This large multinational offers excellent career opportunities and invests heavily in staff development. Additionally, they offer a very competitive salary package. Easily accessible, situated very close to the LUAS and just off the M50 with ample car parking.

Some of the main role responsibilities include:

  • Provide support and administration
  • Provide cross training
  • Develop new features and services
  • System configuration and installation
  • Troubleshooting as required
  • Ensure system reliability
  • Maintain inventory and licenses
  • Ensure support documentation is maintained
  • Remain knowledgeable of future digital communication tools and provide leadership in this area

Some of the main skills and experience required include:

  • 5+ years’ experience
  • Educated to relevant degree level
  • Good Operations Management experience
  • Good knowledge of Avaya Session / System Manager, Communication Manager 5/6, Call Management System R16/R17 and AES call recording technologies
  • Experience with SIP trunks and Session Border Controllers
  • Knowledge of ISDN, TCP/IP, DNS & DHCP
  • ITIL and Project Management knowledge is advantageous
  • Some knowledge of Routers, firewalls and switches is also an advantage

Our client is seeking an individual that is capable of taking on challenging projects and with excellent communication skills. If you feel that this is the right role for you then get in touch as soon as possible. Call Eddie on 01 2548105 or


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