SM Applications Support Analyst

SM Applications Support Analyst

Job Reference Number: 3055 

An exciting opportunity has arisen for a German OR French speaking SM Applications Support Analyst. If you’re looking for a challenging and rewarding environment then this could be for you. Our client in Galway has support staff across the globe and is now recruiting in all areas for their growing Irish division.

Some of the duties include:

  • Tier 1 and Tier 2 support
  • Testing and reporting for all product issues
  • Provide first in class technical support
  • Prioritise and escalate when necessary
  • Provide service within agreed SLA’s

Some of the skills and experience:

  • Excellent troubleshooting skills
  • Strong technical report writing skills
  • Strong communication skills in English and German OR French
  • Educated to relevant degree level or industry experience
  • Knowledge of Windows Operating Systems, Networks and MSSQL
  • Flexibility when it comes to working hours and on-call duties

If you’d like to join a multinational company with a growing Irish presence then give our office a call for full details. Call Eddie on 01 2548105 or eddie@carrickrecruitment.ie

 

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