Professional Services Manager

Professional Services Manager

Job Reference Number: 3222PSM 

A superb new opportunity exists for a Professional Services Manager to join one of Ireland’s most successful and award-winning companies. Managing a team of highly skilled IT Security Consultants, you will have the chance to lead, mentor and drive your team to further successes. This is a senior technical leadership role and an excellent team culture is already in place. If you have strong leadership skills, a dedication to providing superior customer service then we would like to hear from you.

Some of your key responsibilities will include:

  • Manage a multi-disciplinary consultancy team including team revenue
  • Act as the senior escalation point for both team and customers
  • Identify procedural improvement opportunities
  • Manage the recruitment process for your team and ensure continuous training and certification is applied
  • Place a strong emphasis within your team for ongoing training and learning
  • Act as team mentor and help to develop the skills of your colleagues through training
  • Deliver on projects and act as lead from initial planning to delivery
  • Actively participate in the service design process providing technical inputs for service tenders
  • Assist in the preparation of RFP’s and Pre-Sales

Some of your experience should include:

  • 5+ years’ in a similar role
  • Relevant degree/certifications
  • Significant experience in complex technical environments
  • Previous experience working on complex security and network projects
  • Strong client relationship building skills
  • Excellent communication and presentation skills
  • Team leadership and mentoring experience
  • Good knowledge of networks and network security
  • Knowledge of: IPS/IDS, Firewall technology, IPSEC/SSL VPN, TCP/IP, Routing L2/L3 Switching
  • Data-Centre infrastructure solutions knowledge
  • Client facing experience with a strong focus on understanding the issue and solution finding
  • Experience with Public Cloud IaaS solutions across AWS & Azure

Our client is seeking a passionate leader, somebody that will empathise with customers and with a willingness to help wherever the business needs it. For this senior position of Professional Services Manager an excellent package is available. If you would like more information, then get in touch with Eddie on 01 2548105 or eddie@carrickrecruitment.ie

 

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