Telephone Interview Techniques and Tips

Telephone-006Recently, several of our candidates were interviewed by phone. Although they’ve each attended many interviews during their career this was a first for them. So, with a bit of practice and a bit of coaching they were successful and invited for a face to face interview. Employers sometimes take this approach as it can be quicker and will take up less of their time. It’s helpful for them when it comes to screening and shortlisting candidates. There are a few simple tips to remember when faced with this type of interview:

  • SMILE – cannot stress this enough. You don’t have the benefit of the interviewer seeing you so your body language won’t help but smiling will
  • Take your time, speak slowly and clearly
  • Sit up properly as you would with any interview – consider standing as this will allow you to project your voice better
  • Turn off call waiting
  • Ensure phone coverage and make sure you phone is fully charged
  • Have a glass of water close by
  • Don’t eat/drink (apart from water if you need it) /chew gum/smoke
  • Try not to interrupt
  • Remove all possible distractions and ensure no disruptions. No pets or children interrupting. Get a babysitter if you have to!
  • If possible, get a friend to phone you, have a mock interview and record it. As always, practice makes perfect
  • Have a copy of your CV and the job spec in front of you
  • Have a pen and paper, take notes as you go
  • Did I mention SMILE?

The real benefit of this type of interview is that you can have your own prepared notes. As usual you must have your company research done and prepare as you would for any interview. But now you get to write down a few important notes on post-its. This will remind you to get particular important points across but don’t read from a script. In short you must prepare as you would for any regular interview. At Carrick Recruitment we assist all of our candidates with interview preparation.

If you’d like to know more get in touch with us. Call our office on 01 2548105 or


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