Network Support Engineer

Network Support Engineer

Job Reference Number: 3210NS 

We currently have a vacancy available for a Network Support Engineer – Level 2. This is a superb opportunity to join a leading IT Security company, the largest of its kind in the country. They’re experiencing huge growth at the moment as they expand and develop further markets. A multiple award winning company with a great culture that will invest heavily in your career progression, professional certification and personal development.

Some of your duties will be:

  • Provide remote technical support to clients
  • Assist colleagues in escalations
  • Provide first class customer service
  • Guide clients and team members to ensure technical resolutions 

Some of the requirements include:

  • Knowledge of TCP/IP
  • Educated to relevant degree or qualifications
  • CCNA certification is advantageous
  • Experience in a supporting role
  • Superior Customer Service and troubleshooting skills
  • Experience with networks and network security
  • Knowledge of Firewalls – Checkpoint, Juniper NetScreen, Cisco ASA, Fortinet, Juniper SRX
  • Experience with some or all of the following: Content Delivery Systems – F5 LTM, GTM, Citrix Netscaler, Content filtering – Websense, Bluecoat, IronPort
  • Multifactor Authentication – RSA, IPSEC/SSL VPN, Citrix Access Gateway, Pulse Secure, Office 365, Skype & ZenDesk

This role presents an opportunity for someone who thrives on helping others and resolving issues. It requires exceptional customer service skills. So, if you are an excellent communicator, analytical in your approach and want to join a great team then call us today for full details. For more information on this Network Support Engineer Level 2 role, contact Eddie on 01 2548105 or eddie@carrickrecruitment.ie

 

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