Customer Operations Support Engineer

Customer Operations Support Engineer

As our client continues to expand in all areas of their business, we now have several positions available.

Our latest vacancy for our Limerick based client is for a Customer Operations Support Engineer.

This successful Irish tech firm with multiple international offices across the globe, are working with multinational companies providing them with vital software to manage their business.

You will be joining an award-winning company in a key position. This technically challenging role will provide you with the opportunity to provide best in class service both remotely and on client sites.

Some of your main responsibilities will include:
  • Build strong client relationships through a high standard of service
  • Provide technical support related to software and hardware issues
  • Travel internationally as required to client sites
  • Take an active role in customer solution design, testing and installation
  • Provide customer product training
Your background should include much of the following:
  • 3+ years’ relevant experience
  • Relevant third level education
  • Strong troubleshooting abilities
  • Scripting experience – JavaScript, Perl, Bash
  • IP LAN / WAN design and administration
  • Software Support experience
  • Knowledge of database installation
  • Linux installation / administration experience
  • VMware and cloud deployments experience
Some of the nice to haves include: 
  • Knowledge of: Java, C++, SS7, MAP, SMPP, Elasticsearch, X-Pack and Kibana
The many benefits of life with our client include: 
  • A very competitive salary
  • Contributory pension scheme
  • Health insurance
  • Additional holidays
  • International travel
  • Great team environment with the latest technology
  • Opportunity to achieve your career goals
  • Many more!

If you are a self-starter, willing to go the extra mile for your customers then we would like to hear from you.

For a comprehensive job spec for this Customer Operations Support Engineer role, contact Eddie on 0862393885 or


Job Reference Number: 3284COE 

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