Call Centre Agent

Call Centre Agent

Job Reference Number: 3115    

This is a very exciting time to join this Galway based company. Our client, an Irish company with a growing global reach are recruiting for a Call Centre Agent with fluent Spanish to join their team. Working within a great team the successful candidate will be key to promoting the company’s image and growth both internationally and at home.

Some of the duties involved:

  • Provide first in class Customer Service
  • Ensure customer satisfaction by resolving issues as they arise
  • Log and categorise incoming calls and prioritise as required
  • Convert queries into sales and upsell

Experience required:

  • Previous Customer Service experience
  • Call centre experience is advantageous but not essential
  • Excellent problem solving skills
  • Excellent attention to detail
  • Strong administration skills
  • Sales oriented
  • Fluency in Spanish and English

Our client is undergoing major growth and are recruiting in all areas of the business. This is an excellent opportunity to join an expanding company as they grow their brand across the world. Call our office now for more information – 01 2548105 or eddie@carrickrecruitment.ie

 

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